Meetings are an
important aspect to any business or team. They allow a team and its managers to
stay informed on the current and future happenings of a project. Also, meetings
offer a time where any pressing issues can be discussed and solutions can be
thought out. In class we discussed many methods to ensure a meeting will be
value added and not just a waste of time. We discussed techniques like using
agendas to maintain order and how to solve inter-team conflicts. However, one
topic that was briefly discussed was the importance and value of weekly
meetings. While the benefits of having weekly meetings are somewhat obvious,
there are times when weekly meetings can actually hurt productivity.
During my
internship with Flextronics, I would attend three meetings every week: staff,
zero defects, and production. The meetings were all separated by a day and each
one had its own agenda. The meetings were scheduled for an hour and fifteen
minutes but sometimes were let out early. They were productive for the most
part, and things got done. During these meetings, my input was valued and heard
but was rarely asked for because I was just an intern. I understood my position
and assumed the role of being more of an observer.
As I sat in on
meetings, I was able to really get an understanding of how they were handled
and what everybody’s’ feelings about the meetings were. I noticed a common link
between all of the engineers: nobody ever wanted to go to the meetings.
At first I thought, “Well of course, who wants to go sit down and listen to
their boss yell and complain for an hour?” However, I was surprised to get the
same response after I brought it up to a few of the engineers I was shadowing
throughout my internship. The meetings were not a waste of time, or even about
having your boss criticize your work(constructively of course!). Rather, the
same answer I got was the fact that they were so busy with current projects or
customer problems that they did not see the value in sitting down for an hour; when
they should be on the floor fixing a problem. When you are maintaining four
cells per customer and have sometimes three or four customers; your day is
already full once you walk in the door. Adding an hour of meetings to the day means
that you get home at 8 or 9PM instead of 6PM.
The responses
are interesting and poise an actual real life conflict in the working world.
There is plenty of truth behind the responses. In hindsight, it is easy to see
how the meetings were constructed ‘poorly’. I noticed that while there was an
agenda for each meeting, it was always a general concept that left it open to
some imagination. Also, meetings would drag on sometimes waiting for peoples’
input. Applying some techniques learned in class have the potential to work
these problems out and have successful future meetings. For example, apply the
30 minute rule to the meetings, but schedule the room for a full hour if it is
necessary. Then, within the 30 minutes, have and follow a strict agenda. Focus
on the facts and go around the room and get everyones’ input. However, even
with all of this, nothing can get done without communication amongst all of the
team members.
-Matt Deye September 27, 2012-
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