There is a great book on the market titled The Myth of Multitasking: How "Doing It All" Gets Nothing Done by Dave Crenshaw. He raises the question with all the technology that we have today and the constant communication that we have, does it make us more efficient throughout the workday? He visits company's, interviews employees, and have them do tasks to understand whether it is better or not to multitask. He concludes that overall multitaksing is a lie and actually wastes time and money. It's a great book at only 144 pages (large text, half the size of a normal book) and a quick read. The information is very interesting and makes you wonder if we are being productive on a daily basis with all the multitasking that we do on a daily basis...
http://www.davecrenshaw.com/index.php
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