According to Dr. Donna C.S. Summers book
“Quality Fifth Edition”, product liability is the obligation of a company to
make restitution for loss related to personal injury, property damage, or other
harm caused by its product or service.
Because it is ideal but extremely difficult to create a product that is
perfectly safe and can do no objectionable harm at any time under any
circumstances we have product liability.
Because this is so difficult a lot has
to be done during the design and manufacture of a product in order to provide
the customer with the safest product or service possible. In order to avoid making a dangerous product,
designers should consider the usefulness and desirability of their
product. Once this has been done and it
is determined that the product has value for the consumer, Dr. Summers has a
plan for the design and development of the product. The six steps are as follows: design to
remove unsafe aspects, guard against unsafe use, provide product warnings and
instructions, design to standards, conduct design reviews, advertise and market
wisely. If these steps are followed
properly a product liability suit can be avoided.
-KT
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