Tuesday, November 20, 2012

Product liability

Product liability is something that is important for all companies to be aware of especially in the use phase of the product. If a defective product leads to an injury of a customer this could have huge effects not only on the engineer but the company itself. Engineers have the responsibility to make sure that this product is used the right way.  This is important that the design of the product can’t harm and the safety and wellbeing of the customer comes first. Companies need to make sure that it is something that is user friendly yet at the same tie has limited to no risks. Engineers in the entire process of design need to make sure that this is in mind at all time. If the product can cause harm to the customer then it needs to have a label attached to it. This not only prevents the company of being sued but also makes the customer aware of what the use of the product is and the dangers that could come with the use of the product.
One example that comes to mind is there was a man that was trapped in a telephone booth. The man got hit by a car by a drunk driver. This man ended up suing the telephone company because he had no way of getting out before the driver hit him. This design flaw in the telephone booth this failure in design caused the man to be hit by the driver. The man had the right to sue him. The company ended up losing the case because multiple people had trouble with the ability to open the door. The failure by the company in keeping the customer in mind cost them. This inaction by the company shows a great example of product liability.  Sewing  companies has been a cause of discussion in the past. I feel that if someone was harmed by the actions of someone else it seems that they have the right to be sued. Product liability is something that is not only important for the company to be sure to be aware of. It is important to make sure that the customer’s interest is top priority not only in quality but in safety.

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